Terms of service
Terms of Service
Last Updated: August 7, 2026
Welcome to HappyPlushie.
These Terms of Service govern your access to and use of happyplushie.space, including purchases made through our online store.
Throughout these Terms, “HappyPlushie,” “we,” “us,” and “our” refer to the operator of happyplushie.space. “You” and “your” refer to visitors, customers, and other users of the website.
By accessing our website or purchasing a product from us, you agree to these Terms of Service and any policies referenced within them.
Online Store Terms
By using our website, you represent that you have the legal capacity to enter into a binding agreement or are using the website under the supervision and permission of a parent or legal guardian where required.
You may not use our products, website, or services for unlawful purposes or in violation of applicable laws.
You must not attempt to interfere with the security, operation, functionality, or accessibility of our website.
Product Information
We make reasonable efforts to ensure product descriptions, photographs, specifications, colours, sizes, and other information displayed on our website are accurate.
However, the appearance of colours and details may vary depending on your screen, device settings, lighting, manufacturing variations, or photography.
Because some plush products may be compressed during transportation, they may require gentle reshaping after opening.
Minor differences that do not materially affect the nature or functionality of a product may not constitute a defect.
Nothing in this section limits rights relating to products that fail to meet guarantees required by applicable consumer law.
Prices
Prices displayed on our website may change from time to time without prior notice.
The price applicable to your purchase will generally be the price displayed at checkout when your order is submitted.
We reserve the right to correct obvious pricing, typographical, or technical errors where permitted by applicable law.
Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right, where reasonably necessary and permitted by law, to refuse, cancel, or limit an order due to circumstances including suspected fraud, inaccurate product information, inventory issues, technical errors, payment problems, or abnormal purchasing activity.
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.
Payment
Available payment methods are shown during checkout.
You agree to provide current, complete, and accurate billing and payment information.
Payments may be processed by Shopify or other third-party payment processors. Their own terms and privacy practices may also apply.
Shipping
HappyPlushie currently offers free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days, subject to the conditions described in our Shipping Policy.
Delivery estimates are provided in good faith but are not absolute guarantees because transportation may be affected by customs, carriers, weather, incorrect delivery information, public holidays, or other circumstances outside our reasonable control.
Returns and Refunds
Eligible purchases may be returned within 30 days of receipt in accordance with our Return & Refund Policy.
Please review that policy before requesting a return.
Intellectual Property
Unless otherwise stated, website content belonging to HappyPlushie, including original text, graphics, logos, page layouts, branding, and other materials, is protected by applicable intellectual property laws.
You may use the website for personal shopping purposes. You may not reproduce, distribute, sell, exploit, or commercially use our proprietary website content without prior written permission.
Third-party trademarks, product names, characters, artwork, or intellectual property appearing in relation to legitimately sourced products remain the property of their respective owners.
User Conduct
You must not knowingly introduce viruses, malware, harmful code, or other technologies intended to damage or disrupt the website.
You must not attempt to gain unauthorised access to the website, customer accounts, servers, databases, payment systems, or other infrastructure.
Third-Party Services and Links
Our website may use or provide links to third-party websites, payment providers, applications, or services.
Third-party services are operated independently of HappyPlushie. Their separate terms and privacy policies may apply.
We are not responsible for third-party websites or services to the extent permitted by applicable law.
Accuracy of Information
We may occasionally correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other website content.
We reserve the right to update information and correct errors where permitted by law.
Disclaimer and Limitation of Liability
To the maximum extent permitted by applicable law, HappyPlushie will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be excluded.
Nothing in these Terms excludes or restricts liability or consumer rights that cannot legally be excluded or restricted.
In particular, these Terms do not exclude guarantees or remedies available under the Australian Consumer Law where those laws apply.
Indemnification
To the extent permitted by law, you agree to indemnify HappyPlushie against reasonable claims, damages, and expenses resulting from your unlawful use of the website or material breach of these Terms.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent legally permitted, and the remaining provisions will continue in effect.
Changes to These Terms
We may update these Terms from time to time to reflect operational, legal, regulatory, or service changes.
The current version will be published on this page together with an updated revision date.
Governing Law
To the extent permitted by applicable law, these Terms are governed by the laws applicable in Queensland, Australia, without limiting any mandatory consumer rights you may have under the laws of your place of residence.
Contact Information
Questions regarding these Terms may be sent to:
HappyPlushie
52 Hill St
Spring Hill QLD 4000
Australia
Email: support@happyplushie.space
Phone: 0421 887 530